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Welcome to the Puppy Stylenz Boutique Website (the "Site"). Puppy Stylenz Boutique provides this Site as a service to its customers. Please review the following terms carefully that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Puppy Stylenz Boutique reserves the right, at any time, to modify, alter or update these Site Terms, and you agree to be bound by such modifications, alterations or updates. You should visit this page periodically to review the terms of your use even if you may bookmark a particular section of this Site.

Site Content

Puppy Stylenz Boutique will make every attempt to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).  We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Puppy Stylenz Boutique purchase you may return it with your invoice to an Puppy Stylenz Boutique store or by mail. Please see our Return & Exchange Policy under Customer Service for details.
 
The Web Site and all its Contents, including illustrations, photographs, product, images, video clips, logos, graphics, button icons and written and other materials images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Puppy Stylenz Boutique LLC. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Puppy Stylenz Boutique LLC.

The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than the purchase of merchandise from this Site) use by the users of this Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.
 

User Comments, Feedback, Postcards And Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Puppy Stylenz Boutique on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Puppy Stylenz Boutique LLC's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Puppy Stylenz Boutique of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Puppy Stylenz Boutique will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Puppy Stylenz Boutique is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. Please review our Privacy Policy.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
 

Merchandise Availability

Puppy Stylenz Boutique prides itself in providing exclusive, quality merchandise. Some featured items may be available only in limited quantities or only while supplies last. Display of an item on Puppy Stylenz Boutique is not a guarantee that the item is currently in stock or that it will be available on our website when you visit again. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact our Customer Service at 301 202-5847 or support@puppystylenz.com.  We will make every effort to fulfill your requests whenever possible.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer that we believe would violate any of our business practices, applicable laws or policies. We also may require verification of information prior to the acceptance and/or shipment of any order.
 

Product Information

The prices displayed on the Site, however, are quoted in U.S. Dollars first and are valid and effective throughout the world. We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on this Site. Please call us at 301-202-5847 for any further assistance with our products.

Standard Return Policy

At Puppy Stylenz Boutique, our goal is to ensure your complete satisfaction with your purchase. Returns are allowed only for manufacturer's defects, please inspect your items upon receipt. If a product is defective when you first receive it, please fill out your returns claim 48 hours of receiving the item.

Defective Merchandise

ALL PRODUCTS MUST BE RETURNED TO THE MANUFACTURER. We do not repair or make adjustments on used merchandise. The item must be returned to the manufacturer or authorized service center for repair or replacement. Merchandise that is found to be defective within ten days of receipt will be replaced at no charge. Any merchandise found defective after use is subject to the factory warranty and should be returned to the manufacturer. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

For Valid Returns, you have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.

How to return or exchange an item:

1. In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.

2. To request an RMA number online click here.

3. Place the original package into a shipping carton.

4. Please do not place stickers or shipping labels on the original manufacturer's package.

5. The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.

6. We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

7. If conditions are not met, Puppy Stylenz Boutique reserves the right to refuse the return or to charge a restocking fee not more than 15%.

Links To Other Web Sites And Services

Puppy Stylenz Boutique may contain links to other websites other than our own. Puppy Stylenz Boutique does not assume any responsibility for their content, nor should it be implied that Puppy Stylenz Boutique endorse for the linked websites. Puppy Stylenz Boutique provides the links solely for the convenience and information of its Site users.
 

Disclaimer

Puppy Stylenz Boutique provides the materials on this site "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.  Puppy Stylenz Boutique expressly disclaims any duty to update or revise the materials on this site, although Puppy Stylenz Boutique may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Puppy Stylenz Boutique shall not be liable for any damages or any kind related to your use of this site.
 

Indemnification

You agree to defend, indemnify and hold Puppy Stylenz Boutique harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
 

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Puppy Stylenz Boutique LLC's products. This Agreement shall be construed in accordance with the laws of the State of Maryland, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of Maryland.
 

Termination

These terms are effective unless and until terminated by either you or Puppy Stylenz Boutique. You may terminate this Agreement at any time. Puppy Stylenz Boutique also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Puppy Stylenz Boutique LLC's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Puppy Stylenz Boutique, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.
 
Effective as of November 5, 2014

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